Every customer conversation. One inbox.
Customers write to you on WhatsApp, Instagram and Messenger. UNFYCHAT brings all of it into one shared queue, so your team knows who answers what — and nobody is left waiting.
14-day trial. No card required.
Messages are scattered. Your team shouldn't be.
01
Too many apps
Each channel lives in its own app and its own phone. Messages get missed between them.
02
No clear owner
Two people answer the same customer, or nobody does. There is no record of who took what.
03
No visibility
Owners can't see response times, workload or what was promised to a customer.
UNFYCHAT
One place to answer, assign and follow up
Every new message appears as a card in the shared queue. A manager takes it — by dragging it or with one tap — and it becomes theirs. Only one person can own a conversation at a time.
- 1
Create your company
Sign up with Google or e-mail and set up your workspace.
- 2
Connect channels
Official Meta sign-in for WhatsApp, Instagram and Messenger.
- 3
Invite your team
Send invitations and choose each person's role.
Built for teams that sell and support in chat
Shared queue
All channels in one real-time list, sorted by priority and waiting time.
Clear ownership
Drag & drop or Take. Double assignment is impossible, even on two phones at once.
Roles & departments
Owners, directors, administrators and managers each see exactly what they should.
Quick replies & notes
Saved answers with “/”, templates with variables, tags and internal notes.
Automation
Automatic assignment, working hours, away messages and first-response targets.
AI Assistant
Drafts, translations and summaries. Answers only from information you approved.
Analytics
Response times, workload and results for every manager and channel.
Four languages
English, Russian, Azerbaijani and Georgian — each person chooses their own.
AI Assistant
An assistant that knows when to stop
The AI Assistant answers only from your company's verified knowledge base. It never invents prices, terms or bookings, and hands the conversation to a person whenever it isn't sure. Automatic replies stay off until an owner turns them on.
- Reply drafts and translation in one click
- Conversation summaries, topic and sentiment
- 24/7 automatic replies with your consent
- Instant off switch for the whole company
Simple monthly plans
From 39 AZN per month. Start with a free trial.
Bring your conversations together
Set up your company in a few minutes. Your team can start answering today.
14-day trial. No card required.